1) Information we collect
We may collect certain information from you and from your use of our services:
- Contact details: Name, email address, and phone number (when you choose to provide them).
- Account details: Login and access-related information (for the workstation/dashboard side).
- Release details: Artist name, track title, metadata, artwork, and audio files submitted during the release process.
- Usage data: Basic device and browser information, pages visited, and approximate analytics used for security and performance purposes.
- Communication: Messages and queries you send to us via Contact Us forms, email, or support channels.
2) How we use your information
We use your information primarily to deliver our services and provide support, including:
- Release Processing: Managing submissions, coordinating delivery, and handling platform-side workflows.
- Support & Communication: Responding to queries, providing assistance, and resolving issues.
- Reporting & Guidance: Sharing updates, statements, and related support information.
- Security & Stability: Ensuring platform security, fraud prevention, and overall system reliability.
- Legal Compliance: Meeting legal and regulatory requirements where applicable.
3) Sharing of Information
We do not sell your personal information. Data sharing happens only in limited cases:
- Service delivery: With distribution and monetization partners for release delivery (only required metadata)
- Compliance: Legal requests or law enforcement, only when required
- Operational vendors: Hosting, email, and security providers to operate our services
Your data remains secure and is never sold. Sharing is done strictly on a need-to-know basis.
4) Data Retention
We retain your information only for as long as necessary to provide our services,
maintain records, or meet legal and compliance requirements.
5) Security
We use reasonable and industry-standard security measures (secure sessions, access controls,
monitoring, etc.) to protect your data. However, no method of transmission over the internet
can guarantee 100% security.
We take data protection seriously and work continuously to keep your information safe.
6) Cookies & Analytics
We may use cookies and similar technical tools for website functionality,
session management, and basic analytics related to performance and security.
You can control cookies through your browser settings.
7) Your Rights
You may request:
- Access to or correction of your personal information
- Deletion of certain data (where applicable)
- Changes to your communication preferences
8) Updates to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page.
9) Contact
For any privacy-related questions or concerns, please use our “Contact Us” page.
Your data will remain secure and will never be sold.
